Peggy Liou and Tenny Tsai: A Tale of two big-hearted friends (Part II)

Shared joy is a double joy, shared sorrow is half a sorrow.
– Swedish proverb

Volunteerism: An Integral part of their lives
Peggy Liou, 58, attributes her volunteerism to Tenny Tsai, 59. “She is the biggest hearted person I have ever met,” she said, of her good friend. “Once you start it [volunteerism], that’s it; there’s no turning back.” Liou worked full time outside of the home, raised her son and daughter, now 31 and 23, respectively, but still found time to volunteer her time to charitable organizations. The key to volunteerism for multi-tasking mothers, and really, anybody, according to Liou, is to “surround yourself with friends who are into giving back. It makes it fun – like a friends and family event.” Tsai would often call Liou to volunteer, and Liou joked, “You can’t say no to Tenny.”

The family-formed walk group for the Alzheimer's Association's Walk to End Alzheimer's, October 2012. (Photo courtesy of Tenny Tsai)

The family-formed walk group for the Alzheimer’s Association’s Walk to End Alzheimer’s, October 2012. (Photo courtesy of Tsai)

Liou’s daughter, Christina, who is Tsai’s goddaughter, recalled growing up participating in fundraising events that soon became annual family traditions. “It [volunteer work] was a part of our lives,” the elder Liou said. Every October, for example, the two families participate in the Self-Help for the Elderly‘s Golden Gate Walkathon and the Alzheimer’s Association’s Walk to End Alzheimer’s in San Francisco. The purpose of the walk is to raise people’s awareness and raise fund. In June, they attend the Self-Help for the Elderly’s annual Longevity Gala with family and friends, an annual event which raises between $400,000 and $500,000 to fund the nonprofit organization’s services. In the past, Liou has helped organize and provide the entertainment for the gala.

There are so many charitable organizations to support – from prevention and finding cures to diseases and environmental protection to elimination of hunger and homelessness locally, nationally, and globally – that choosing where to invest one’s time and energies can be daunting. The decision is made easy, according to Liou, when you choose “where your heart is.” In the last six years, since her daughter entered Stanford University, Liou became more involved in education for both the young and the elderly.

Self-Help for the Elderly fundraiser dinner: Tsai, Rosalyn Koo, Tsai's mother Tina, and Liou, June 2012. (Photo courtesy of Tsai)

Self-Help for the Elderly fundraiser dinner: Tsai, Rosalyn Koo, Tsai’s mother Tina, and Liou, June 2012. (Photo courtesy of Tsai)

Liou pointed out that the elderly rarely get much attention. Tsai, who was very close to her grandmother and was one of her main caregivers the last 10 years of her grandmother’s life, became passionate about issues around the elderly. Another good friend of hers introduced her to Self-Help for the Elderly when Tsai was asked to serve lunches to the elderly and drive the elderly participants for the walkathons. Gradually, Tsai became more involved and in a greater capacity. Around the time of her grandmother’s passing, Tsai was urged to join the board of the Alzheimer’s Association by a local committee member who said the organization needed an advocate who could speak on behalf of a more diverse community. Tsai served on the local board for seven years, following by eight years of service on the national board. Tsai’s passion and her commitment to the elderly were inherited by her daughter, Elisha Bonny, 29, Liou’s goddaughter, who is a nurse practitioner with a specialty in geriatrics.

Turning adversity into opportunity in order to give more
Just as Tsai’s life experiences informed her volunteerism, Liou’s triumph over breast cancer is leading her to new ways of giving. “Any harsh experience is a learning experience: I got cancer for a reason,” Liou said. Whereas last year’s goal was to recover and make three trips to China, her goal for this year is to “pick up a little more volunteer work” – as if she doesn’t have enough on her plate. Liou has been talking with cancer patients and is hoping to do more. She is especially keen to change the prevalent attitude among Asian patients who believe their cancer is a punishment from God for some transgression they had committed. “If I can share anything positive with people – that’s my calling,” she said.

After one of Liou's treatments, with Tsai and her son, Garrett, and Liou's daughter, Christina, 2011. (Photo courtesy of Tsai)

After one of Liou’s treatments, with Tsai and her son, Garrett, and Liou’s daughter, Christina, 2011. (Photo courtesy of Tsai)

Tsai can relate to Liou’s gift of feeling blessed. When Tsai’s grandmother passed away, she felt a void, which is common among primary caregivers. Tsai recalled going to her grandmother’s bedroom and staring at her empty bed, wondering if her own life was finished. When she began volunteering with the Alzheimer’s Association – visiting with elderly people and comforting family members of the elderly, and then participating in policy development and supporting research for cures – her own grief was lessened. “It was also a way to lessen people’s burden,” she said.

Friends, family, and faith
When Liou met her oncology doctor for the first time, he told her he could tell on the first visit which cancer patients had better recovery and survival rates. Studies have shown that chances are greater when the patient was healthy before contracting cancer (that the patient didn’t have other health conditions prior) and how many family and friends accompany the patient to treatments and doctor visits. Faith, family, and friends have been fueling Liou’s recovery. The “three F’s,” as Liou calls them, have always played important roles in both Liou’s and Tsai’s lives.

The three families went on vacations together. Tsai and Liou at Lake Tahoe, 1983. (Photo courtesy of Tsai)

The three families went on vacations together. Tsai and Liou at Lake Tahoe, 1983. (Photo courtesy of Tsai)

At the high-tech company where they met back in 1979, Tsai and Liou had befriended a coworker, Paul Roth, and the three formed a strong bond and friendship, which resulted in the three families taking vacations together. On walks at work, Tsai and Liou became the eyes for Roth, who had lost his sight at the age of 28 in a chemistry lab accident, by describing the physical world around them. At the same time, Roth helped them “see life more in-depth,” according to Tsai. Liou agreed, adding, “We helped him see with our eyes, but he helped us to see with the heart, to see things differently.” When Tsai and Liou came to Roth with their problems, he listened to them without passing judgment and in doing so helped them resolve their own issues through talking it out.

When Roth passed away in 2005, a small foundation was set up, and every year the Roth and Tsai children determine which organization will receive the donation. “It is a wonderful way for them to learn how to work together for a good cause,” Tsai said. The three families come together every year on the day of Roth’s passing, though Tsai points out that they celebrate his life by continuing to be involved with each other’s lives. Tsai and Liou have attended Roth’s two daughters’ and their children’s births, baptisms, and birthday parties, and the three families are planning a trip to Switzerland, Roth’s homeland, in 2014.

Faith intervened to preserve the two women’s friendship when Liou was first diagnosed and they clashed over what kind of treatment and which hospital to choose. With her college degree in clinical science and her understanding of the severity of the diagnosis, Tsai believed her friend should participate in clinical trials at the University of California at San Francisco. Liou, however, didn’t want to travel to San Francisco from her home in Los Altos, even though Tsai offered to drive her for every treatment, and instead opted for chemotherapy at El Camino Hospital. When Tsai found out, she cried, believing she was going to lose her friend. While Tsai admitted to being stubborn, Liou pointed out that Tsai merely wanted the best care for her good friend.

A smiling Liou after her second treatment, 2011. (Photo by Dee Lee)

A smiling Liou after her second treatment, 2011. (Photo by Dee Lee)

Unhappy with the decision, Tsai nevertheless accompanied Liou to her first round of chemotherapy. Tsai offered a prayer before treatment, holding hands with Liou’s husband, Leo, and daughter, Christina. When Tsai concluded the prayer, Liou’s oncology nurse responded behind them, saying, “I love Jesus, too.” Her response was a spiritual confirmation for Tsai, who said, of that moment, “I surrendered my will to God, and I realized our friendship really took me to a different level that I have to trust.” Tsai had to trust God and love Peggy, and in doing so, she had to trust her friend’s decision and let her live her own life. “If I love her and care for her, I have to totally accept that, whether I like it or not,” she said. Tsai believed that this trial strengthened their friendship and made Liou’s journey not just a medical journey but a spiritual journey.

“It’s a humbling experience,” Liou said, of all the prayers that family and friends offered on her behalf, and even the prayers of people she didn’t know from Tsai’s prayer group. Despite the difficult time, Tsai said, “There was a lot of joy around us.” Liou said she could feel the strength and the power of prayer that was offered before the “poison” was put into her body during treatments. “I could feel the energy,” Liou said. “God’s grace is there, ready for us to draw from,” Tsai said, though oftentimes it is blunted by human will and wisdom when it comes to wanting to make our own decisions. Tsai came to realize that the type of treatment or hospital didn’t really matter in the end; what mattered was trusting in God to take care of her good friend.

Looking forward to the future
Liou is currently fundraising for the American Cancer Society’s Relay for Life and volunteering her time at the American Cancer Society’s Discovery Shop (243 Main Street, Los Altos, CA 94022, 650. 949.0505). When Liou was undergoing treatment, Ruth Jeng, board chairperson and founder of PEACH Foundation, realized that “time doesn’t wait for anyone” and that she needed to do more so long as she was healthy. Acting on that revelation, in addition to the Chinese adage of “do good deeds” and the cultural responsibility of taking care of family, Jeng increased the quota for sponsorships from 400 students to 600 students in 2012 and raised 2013’s goal to 900 students. Liou worried about how the additional students would get funded, and then a sponsor from Taiwan, where an equivalent organization also operates, emerged. While Liou called it “a miracle,” she said, “It also confirms our belief in ‘just do it’ attitude.”

Alzheimer's Association's End Alzheimer's Walk in San Francisco: Elisha Bonny (Tsai's daughter), Tsai, Liou, and Christina (Liou's daughter), carrying photos of Tsai's grandmother, who died from Alzheimer's disease, October 2012. (Photo courtesy of Tsai)

Alzheimer’s Association’s End Alzheimer’s Walk in San Francisco: Elisha Bonny (Tsai’s daughter), Tsai, Liou, and Christina (Liou’s daughter), carrying photos of Tsai’s grandmother, who died from Alzheimer’s disease, October 2012. (Photo courtesy of Tsai)

Tsai, who turns 60 this year, has been pondering her “second life.” Tsai sees her profession as a commercial real estate broker not as a series of business transactions but as a ministry. She is currently searching for a daycare for a church that wants to provide this service to families in need. She continues to work with the elderly, ensuring that their dignity and quality of life remain intact. She finds the greatest satisfaction with one-on-one visits with the elderly, helping them through the last stage of their lives. Tsai tries to spend as much time with her parents, children, and friends, trying to carry out her maxim: “Live like there’s no tomorrow.” Sometimes, Tsai admits, she can be accused of doing too much – juggling career, family commitments, and volunteerism. That said, she is merely living out her philosophy of “do[ing] everything today.”

Tsai experienced a revelation after one of her high school friends recently died of ovarian cancer. Tsai’s visits over the duration of 10 months didn’t change the outcome. What changed, however, was making her friend’s life as well as her own life “more bearable” during those visits. It was difficult for Tsai to watch her friend suffer and to let her go. Despite the physical pain, Tsai’s friend found great comfort in their friendship and in having Tsai be there with her. “If I can be the little buffer or little agent to be there, other people make my life more acceptable,” Tsai said. “That’s what it’s all about.”

Back in July 2012, when Tsai was looking at the PEACH Foundation kids, she wondered how she was giving them hope. “It’s not the one hundred fifty dollars or two hundred fifty dollars a year,” she concluded. “It’s the touch you gave the kids, the hug, and you being there. That’s the crucial word – that you’re being there for them.” At the many crossroads in their lives, Tsai and Liou have been there for one another, holding one another’s hand, listening to each other’s problems and in their listening helping them sort out the issues and resolve the problems themselves. “That,” Tsai concluded, as Liou nodded and smiled, “is what a good friend is all about.”

Liou and Tsai in Los Altos, February 2013.

Liou and Tsai in Los Altos, February 2013.

Peggy Liou and Tenny Tsai: A Tale of two big-hearted friends (Part I)

It is prosperity that gives us friends, adversity that proves them.
– proverb

Peggy Liou and Tenny Tsai, in Los Altos, February 2013.

Peggy Liou and Tenny Tsai, in Los Altos, February 2013.

When Peggy Liou, 58, was diagnosed with Stage III, Triple-Negative Breast Cancer in December 2010, her friend Tenny Tsai, 59, accompanied her to nine of her 10 rounds of chemotherapy the following year. [The only round Tsai missed conflicted with her son’s graduation.] During her treatment, Tsai promised that she would accompany Liou to China on a volunteer mission once Liou recovered. In July 2012, the two close friends, who met as programmers for a Silicon Valley company in 1979, traveled to a poor, mountainous region in China, where Tsai encountered what she called a “life-changing” experience and Liou returned to the children who, she says passionately, needed her – and whom she needed.

‘Walking the walk’
Since 2001, Liou has been involved with the PEACH Foundation U.S.A., which stands for Promoting Education, Arts and Community Harvest. The Foster City, CA-based nonprofit organization’s main project is to help children from the poorer regions of China stay in school. In China, education is free up until middle school. Finishing middle school is a challenge for students in remote regions, however, because their families can’t afford the room and board. The PEACH Foundation sponsors economically disadvantaged students, but they have to be motivated to stay in school, Liou explained. Thus, students nominated by the local middle schools must be among the top 20 in their class. Sponsors donate 125 USD for middle school students and 250 USD for high school students. A sponsor for 10 years, Liou became more involved in 2006 – “walking the walk,” as she refers to it – by traveling to China three times a year to conduct interviews and home and school visits.

Volunteer teachers for the first session of the PEACH summer camp in Yunnan, China, July 2012. (Photo courtesy of Peggy Liou)

Volunteer teachers for the first session of the PEACH summer camp in Yunnan, China, July 2012. (Photo courtesy of Peggy Liou)

“We don’t just give them the money; we care about the kids,” Liou said, which distinguishes the PEACH Foundation from other organizations. Every summer, the foundation sends volunteers to China to teach in summer camps. “The purpose of the camp is to care for those kids,” she said, which includes developing self-esteem, something the children lack because of the stigma of their socio-economic standing. Liou, who translates the children’s autobiographies from Chinese to English to post on the organization’s website, said that many of their stories “break your heart.”

Liou and her students at the PEACH summer camp, Yunnan, China, July 2012. (Photo courtesy of Liou)

Liou and her students at the PEACH summer camp, Yunnan, China, July 2012. (Photo courtesy of Liou)

Liou recently translated the story of a girl who had started school at the age of seven but quit at age nine at her parents’ request when her father became very ill. While her mother took care of her father and the household, she was responsible for taking care of the family cow, which meant taking it to the mountains, even in inclement weather. “I couldn’t help but cry when I saw other children attending school because I wanted to go back to school so badly,” the girl had written. Within a span of four years, her father was hospitalized and underwent two surgeries. When her father’s health improved, he told her she could return to school, but she thought it was “too late” and that people would laugh at her for going back to third grade at the age of 13. She came to realize, however, that if she didn’t go back now she would never have that chance again. On her first day of school, she wrote how excited she was to return and resume her education. The girl, whom Liou called “brave,” is now in the ninth grade.

Changing lives and being changed
Students who are accepted attend a new student orientation in the summer, which is run by up to 40 volunteers from the U.S. and Taiwan per section, with 400 students in each section. The orientation packs English and Chinese language lessons, music, and other activities into nine-hour days. Tsai had been a sponsor for the PEACH Foundation for four years, but eschewed volunteering for the summer camps because it wasn’t her “cup of tea.” Although Liou had asked Tsai to join her a few times in the past, Liou noted that it was Tsai’s over-commitment to other volunteer activities that kept Tsai from going.

Teachers and parents mold their students for years and their children for a lifetime, respectively, Tsai said, but after the 10-day camp, volunteers come away having changed somebody’s life – as well as their own. “You build a relationship with them,” she said. While volunteers can’t solve the children’s life problems, Tsai pointed out that these children, who often have never had people care about them, experience the generosity of strangers who have come into and made a difference in their lives.

Tsai teaching her students at the PEACH summer camp, Yunnan, China, July 2012. (Photo courtesy of Liou)

Tsai teaching her students at the PEACH summer camp, Yunnan, China, July 2012. (Photo courtesy of Liou)

For Tsai, the experience also made her realize the tremendous scope and amount of work that Liou had accomplished in the last 10 years with the organization. “I was speechless,” she said. She also witnessed the tenacity and passion of her good friend when Liou badgered her doctors after each round of chemotherapy, wanting to know when she could return to the mountains of China. At first, Tsai was frustrated with Liou because they had discussed going to Europe when she recovered. With her lymph nodes removed as part of the treatment, Liou was advised against traveling and being in high elevations, but still she persisted. “Somebody else is up there!” Tsai scolded Liou, referring to other volunteers running the camp.

Tsai grew to understand and appreciate the bond Liou had developed with the children she knew and those she had yet to know. “It was almost the purpose, her goal for living,” Tsai said. In 2012, Liou participated in a cancer support group as she fought to recover. For her type of cancer, the recovery rate is two years and the survival rate is 50/50. “I’m the lucky 50 because I have a reason to live,” she said. “I have a mission waiting for me to do. I have kids who need me. They keep me going.” Liou said that the kids at the foundation saved her life, which motivated her to get well. “I have to do it; I have to go see them,” she added.

Liou spent 2012 recovering from her treatment and learning how to take care of herself and preparing herself for when – not if – the cancer comes back. “I’ve come alive again,” she said. When she wakes up every morning, Liou says she is grateful: “I learned how to live as if each day is a blessing.”

Editor’s note: Part II will be posted on Monday, March 25th.

Liou after her second round of chemotherapy, February 2011. (Photo by Dee Lee)

Liou after her second round of chemotherapy, February 2011. (Photo by Dee Lee)

Spring fever

It is spring again. The earth is like a child that knows poems by heart.
– Rainer Maria Rilke, Bohemian-Austrian poet and novelist

This season's crop of tulips in our side yard.

This season’s crop of tulips in our side yard.

Today is the first day of spring. After weeks of beautiful weather, which confused the magnolia trees in our backyard, the temperature dropped to the low 60s and a light rain is descending. Back in Maine, my colleagues at our headquarters are hunkered in their homes, enduring a snow storm that is hugging the northern New England coast but should be tapering off today.

Regardless of the actual weather, spring is upon us. This past weekend, my son played in his first baseball tournament, which was held in Silicon Valley. His team, whom David manages, drew an eight in the morning Saturday game. It was cold, even as the team’s second game commenced after ten in the morning. I wore a scarf, sweater, and a leather jacket and my bottom half was wrapped in a baseball-motif blanket that my daughter had made for her brother for Christmas. I was still freezing. And then slowly the sun came out. By the time the game ended after noon, it seemed more like baseball weather and some of us discovered our faces had gotten a little sun burnt.

Morning dew on tulip.

Morning dew on tulip.

When we came home, I needed to give our dog Rex, who had been inside the house for hours, his daily walk. As we walked past tree after tree full of white and deep pink blossoms, and as I breathed in the pollen, which shortened my breath and made me wheeze, I thought to myself, spring has indeed arrived.

Floral blouse and silk and linen appliqued skirt from Personal Pizazz (Berkeley, CA) for spring.

Floral blouse and silk and linen appliqued skirt from Personal Pizazz (Berkeley, CA) for spring.

Memories of spring
When I think of spring, many images come to mind. Upon learning in the spring that I had gotten accepted to UC Davis back in the spring of 1982, I rode my ten-speed bike on the country roads outside my hometown to get used to the campus’ mode of transportation. The hills bore row upon row of orange trees, thick with white starry flowers, giving off their heady perfume of orange blossoms in the early morning. No matter that I had an allergic reaction to them – I never tired of breathing deeply, as if I could not get enough of the sweet scent, as if I would never return home again. And then at Davis, after taking a heavy course load winter quarter, I opted for a light load in the spring because I was always stricken with a bad case of spring fever. I didn’t want to be in lecture halls. I wanted to be out in the sun.

Spring accessories: Lava 9 wooden drop earrings and chunky ring (Berkeley, CA), and Urbanity pearl necklace in mesh (Berkeley, CA).

Spring accessories: Lava 9 wooden drop earrings and chunky ring (Berkeley, CA), and Urbanity pearl necklace in mesh (Berkeley, CA).

My second and final year at Syracuse, I remember stepping out of the graduate dorm into a spring snow storm in 1990. I managed to slide my yellow Toyota Corolla station wagon down a hill off campus and up against a curb parking spot, completely by accident. By the end of the day, the snow was gone, making me question its very existence that morning. It became a spring day, albeit a Syracuse spring day. I remember this time in Syracuse now because I came across two poems by two poets that one of my professors taught together in a seminar. The two poets were as far apart personally and aesthetically as can be, which made them the perfect pairing for a seminar. The English poet and novelist, Philip Larkin, was known for his dark, melancholy work, while the more famous Chilean poet, politician, and Nobel Prize winner, Pablo Neruda, ardently celebrated life through his works.

In celebration of spring, I present two poems:

The Trees
by Philip Larkin (1922-1985)
The trees are coming into leaf
Like something almost being said;
The recent buds relax and spread,
Their greenness is a kind of grief.

Is it that they are born again
And we grow old? No, they die too,
Their yearly trick of looking new
Is written down in rings of grain.

Yet still the unresting castles thresh
In fullgrown thickness every May.
Last year is dead, they seem to say,
Begin afresh, afresh, afresh.

Enmeshed pearls from Urbanity (Berkeley, CA), linen appliques on maize-colored silk skirt from Personal Pizazz (Berkeley, CA), and colorful butterflies and flowers on a flowing blouse.

Enmeshed pearls from Urbanity (Berkeley, CA), linen appliques on maize-colored silk skirt from Personal Pizazz (Berkeley, CA), and colorful butterflies and flowers on a flowing blouse.

Love Sonnet 39
by Pablo Neruda (1904-1973)
But I forgot that your hands fed the roots,
Watering the tangled roses,
Till your fingerprints bloomed
Full, in a natural peace.
Like pets, your hoe and your sprinkling can
Follow you around, biting and licking the earth.
That work is how you let this richness loose,
The carnation’s fiery freshness
I wish the love and dignity of bees for your hands,
Mixing and spreading their transparent brood
In the earth: they cultivate even my heart,
So that I am like a scorched rock
That suddenly sings when you are near, because it drinks
The water you carry from the forest, in your voice.

Brilliant white calla lilies glow in the late spring evenings.

Brilliant white calla lilies glow in the late spring evenings.

March is National Women’s History Month

My idea of feminism is self-determination, and it’s very open-ended: Every woman has the right to become herself, and do whatever she needs to do.
– Ani DiFranco, American singer and songwriter

Cream and black, linen and lace for a beautiful spring day. Vintage handbag from Secondi (Washington, D.C.).

Cream and black, linen and lace for a beautiful spring day. Vintage handbag from Secondi (Washington, D.C.).

When I first started my lifestyle blog, The Dress at 50, I envisioned it to embody its tagline – “live the creative life.” I still follow that maxim. Striving to live the creative life touches on every aspect of my life – marriage, parenthood, friendship, career, fiction writing, blogging, fashion and interior styling – and my topics have covered that wide range. I’ve also focused on women, regardless of where they are in their lives, and their creative endeavors.

Since the launch, I’ve become fascinated by women entrepreneurs – why and how they got to where they are today with their businesses. Creativity definitely factors into many of their decisions and choices. As I’ve interviewed women whose shops I patronize, I’ve found an interesting theme of going from one career to the one of their calling – hence the category Transitions and Transformations. The one thing I’ve learned from all of these women is to truly follow your heart, taking risks along the way. And for this former non-risk taker, it is a lesson I’m still learning. But their stories are so inspiring, I come away invigorated and ready to welcome opportunities and the chance to open new doors.

Accessorizing creamy lace with a Gorgeous and Green statement reclaimed vintage necklace (Berkeley, CA), End of Century cicada ring (NYC), Alkemie scarab cuff (Los Angeles), and Paz Sintes textile earrings (Spain).

Accessorizing creamy lace with a Gorgeous and Green statement reclaimed vintage necklace (Berkeley, CA), End of Century cicada ring (NYC), Alkemie scarab cuff (Los Angeles), and Paz Sintes textile earrings (Spain).

I’ve also realized I want to celebrate women who have done amazing and courageous things in their lives. I have already met two incredible women – very close friends for more than 30 years – whose story will inspire you to stretch your boundaries of giving and living life to the fullest. Peggy and Tenny’s story will be posted this Friday, March 22nd.

March is Women’s History Month. It seems appropriate at this time to reiterate the focus of my lifestyle blog as the celebration of women at any stage of their lives who are living a full, creative life and making a difference in their communities, both local and global. I looked up the provenance of Women’s History Month: In 1987, after being petitioned by the National Women’s History Project, Congress designated the month of March as Women’s History Month. Since then, every year Congress has passed resolutions requesting and authorizing the President to proclaim March as Women’s History Month, which continues to be done.

Mixing linen and lace with carpet-bag floral and textile, reclaimed vintage, and vintage-inspired jewelry.

Mixing linen and lace with carpet-bag floral and textile, reclaimed vintage, and vintage-inspired jewelry.

The 2013 National Women’s History Month theme, Women Inspiring Innovation through Imagination, honors “women who throughout American history have used their intelligence, imagination, sense of wonder, and tenacity to make extraordinary contributions to the STEM (Science, Technology, Engineering, and Mathematics) fields.” Certainly this year, I hope to feature women who have made contributions in this area, and have lived fully and creatively along the way.

My mother – as an immigrant mother who sacrificed her life to ensure that her daughters were participants in the American Dream – was a role model to me for her perseverance and her unconditional love. When I look back at my formative years, I can’t recall other female role models who influenced my life or remember studying in school women in history who made an impact on me. Whatever the reason or reasons, it matters little now. At any age, women can adopt female role models and become role models themselves.

Confidently put on that new dress and be a role model for your kids, your family and friends, and your community. And live the creative, meaningful, and full life!

Confidently put on that new dress and be a role model for your kids, your family and friends, and your community. And live the creative, meaningful, and full life!

Saying goodbye to Lino

They say that breaking up is hard to do.
Now I know, I know that it’s true.

– Neil Sedaka, American composer, pianist, and singer

We didn’t really break up. He just never called back. Well, in December, the last time I saw him, he told me – when we parted – to “just text” him and he’d get back to me with his decision. But he never did. I know how to get a hold of him. I know where he lives. But as the days stretched into weeks, and I still did not hear from him, I realized the inevitability of our relationship and that this was probably the best time to move on.

Giving this man my hair
I was introduced to Lino in 1991, upon recommendation by a couple of my coworkers who raved about him. I furtively checked out my publisher’s hairstyle – a swingy pageboy style precisely cut. My marketing manager’s hair was layered and softly feathered. It showed me how versatile Lino was. His salon was in the heart of Union Square. His partner in business, who was also his partner in life, enthusiastically greeted me upon my first visit. Lino’s head was shaved. His business card was adorned with a picture of the top of his shiny head, with his eyes just peeking out, and the tagline: “Give this man your hair.”

My wedding haircut, October 1991.

My wedding haircut, October 1991.

I had bangs and a bob. Lino wanted to give me a completely new look. I don’t know what possessed me to give him my hair, especially since my appointment was two weeks before my (first) wedding. But I did. Maybe it was because he was charming and so full of bubbly energy. Here’s the unbelievable catch: I had no idea what he was going to do. This was the most spontaneous thing I ever did up to that point in my life. He cut my hair very short – swathes of hair fell silently to the hardwood floor. Thankfully, I wasn’t going to wear a veil that was dependent upon my previous hairstyle. And I loved it. It was the biggest change in hairstyle that I had ever had (save for the bad perm that my hairstylist cousin gave me that ruined my senior year in high school). Everyone loved the new style.

I kept my hair short for a few years until I gravitated back to the bob. Within four years, Lino and Len, his partner, opened up a consignment shop in the Mission District, and picked up a few pieces of our furniture for their shop. Lino moved to another salon now that they had this main business. I followed him, but by then I was no longer married. I moved a few times more and changed jobs along the way. Lino moved yet again to another salon. After I remarried and had kids, I continued to follow Lino to different salons. After my daughter was born and it was difficult to cart her into the City to get my haircut (though I had accomplished this with my son), Lino insisted that I come to his home in Alameda so I could have a stress-free haircutting experience.

In search of a new hair stylist, appropriately in the springtime, in a spring outfit.

In search of a new hair stylist, appropriately in the springtime, in a spring outfit.

All in the family: sons, daughters, and mothers
My daughter loved coming with me to the City to get my haircut these last few years. We had this tradition of getting her a triple hot chocolate drink and a toasted bagel with cream cheese at Borders, on the way to Lino’s salon. (Borders, of course, no longer exists in Union Square.) I would sit across the table from my daughter and smile as she savored her chocolate and bagel, thinking that when she is an adult she will remember this special time that we spent together. I hated having to rush her so we could be on time for my appointments. Lino gave her a big hug every time she walked through the door. He gave her jewelry that he either made or had given to his daughter when she was a young. Whenever my daughter wears one of his necklaces, she proudly reminds me that Lino gave it to her. One time he had one of the manicurists paint her nails bubble-gum pink, and he made sure that the two mannequin heads were available so she could brush and style their hair.

Go bold with ethnic-inspired jewelry, floral blouse, hot pink skirt, and laser-cut sandals.

Go bold with ethnic-inspired jewelry, floral blouse, hot pink skirt, and laser-cut sandals.

When Lino lost his son, who took his own life one Christmas Eve, it was the first time I had ever seen him subdued. Up until then, he was always in good spirits and was a breath away from laughter, even when he complained about a salon owner or one of his relatives. I sat, shocked in his chair, not knowing what to say, other than how very sorry I was. I hugged him a moment or two longer than I usually did when we said goodbye. He never spoke of that time again, except once in reflection months later when he relayed a conversation he’d had with his daughter – how time seemed to keep going, how people seemed to carry on with their lives, while the two of them struggled to understand what had happened. When I lost my mother at age 85 to complications of pneumonia – Lino’s own mother, the matriarch, was in her 90s at the time – he was quietly supportive. He knows what a Filipino mother is like, how strong she is, how she wears the pants in the family. And with that knowledge, he knew what a gaping hole that loss had created.

Growing old, not growing old together
Time and age started creeping up on the both of us. Lino complained of arthritis, removing the scissors to massage his hands. He kept threatening to retire. He was already in semi-retirement the last few years, into his 60s, though he looks like he’s still in his 40s – in large part, he would say, to having cleansed his diet. (He amazingly had never seen a doctor in decades.) Exhausted by work and late motherhood, I found myself falling asleep in his chair. It was one of the few times and places where I could relax. But it was getting harder to make an appointment, as I had to work around the one week a month that was his schedule. Nevertheless, I refused to look around, even though I knew there would come a time when I would have to face the inevitable. When I couldn’t get an appointment, I would resort to cutting my own bangs until I could get in. A few times I went to some local salons, only to know with the first snip that I wouldn’t be going back to this or that place.

Playing up a blooming spring blouse with earrings from a New York City street fair, Sundance flower ring, Anthropologie statement necklace, and a water buffalo horn cuff from my sister's trip to Kenya.

Playing up a blooming spring blouse with earrings from a New York City street fair, Sundance flower ring, Anthropologie statement necklace, and a water buffalo horn cuff from my sister’s trip to Kenya.

Sometimes Lino was late or completely forgot about me being his first appointment. I’d have to wait a long time, and though I seethed in the waiting area, I didn’t leave. I couldn’t leave. Nobody could do a blunt cut as precisely and reliably as he could. And we had a history together. Then late last fall, the salon owner died of leukemia, and he informed me that the other stylists couldn’t afford to buy the salon and so it would be shut down. He had an offer to rent a chair at another place, but the catch was he’d have to put in more hours, which he didn’t want to do, and then he was going to need to raise his price. (He had never raised his fee for me in the past 21 years, which friends tell me is unheard of.) Because of the increase, he felt it necessary to take a poll to see if he’d lose a chunk of his clients. I don’t know how the survey went, though I told him I’d follow him yet again at whatever price. His other option was just to hang up his scissors and retire – he was already on that path.

He told me to text him after the holidays, and he’d let me know his decision. We hugged and wished each other a Merry Christmas and a Happy New Year. When I couldn’t reach him, I began a search for his replacement – with sadness. I checked out yelp reviews and found Jenn Archbold of Florescence Designs (1700 Solano Avenue, Suite C, Berkeley, CA 94707, 510.526.1073). I admit that I was somewhat nervous, not having gone to a hairstylist with the idea that he or she would be the one after Lino. She listened to what I wanted and executed it perfectly. We had a nice conversation, and she was able to talk and cut at the same time – something Lino was incapable of doing, which made haircut appointments longer with him. For a moment, I was hoping that it would be just okay, which would give me permission to reach out to Lino again.

But I made the next appointment before I left. Happy to have found an artisan who can do a blunt cut and work with my cowlick. Sad that an era has come to a close. Such is life.

My new haircut by my new hair stylist.

My new haircut by my new hair stylist.

My life in healthcare information technology

The most pleasurable thing in the world for me is to see something and then to translate how I see it.
– Ellsworth Kelly, American painter, sculptor, and printmaker

John, me, and Jack practicing our "author poses" for our book jackets, The Orange Grove, Syracuse University, May 1990.

John, me, and Jack practicing our “author poses” for our book jackets, The Orange Grove, Syracuse University, May 1990.

When I’m not blogging on weekends and weeknights, trying to work on my novel on vacation time, and being a mom, wife, chauffeur, cook, housekeeper, and errand runner, I write about healthcare information technology (IT). It is, as they say, my day job. I’ve been writing about this industry since 2003, when my good friend Jack from grad school co-founded his business-to-business publishing company and asked me to leverage my experience working for a major health insurance carrier to write about the IT that insurers deploy. I free-lanced for his company, interviewing and writing articles about an industry that was initially new to me, for the next seven years.In 2010, I joined the company, now a media company, full-time. The previous year I had worked on a big project for a major client of ours, writing numerous case studies and a lengthy executive summary. It was a baptism by fire, as I’d never done a project of this magnitude before and it was crossing from the familiar territory of editorial to the uncharted waters of marketing. We took on more projects of this nature, and I became the sole custom content writer for these special projects. I had moved over, as purists scornfully or jokingly say, to the “dark side.”

My company mugshot.

My company mugshot.

As journalists, your interviewees, PR people, marketers, and the like do not see what you’ve written until it’s published. The separation of church and state is protected and preserved. What I write, however, is edited, reviewed, and approved by as many as several departments. They are our customer, after all. On a high note, a well-known industry visionary from a major global company merely added one sentence to my white paper and told his marketing director that I was his new favorite writer. On a low note, I’ve had a client redline what I’ve written to the point of non-recognition – in other words, if I had a byline, it would have to be deleted because it was no longer mine. Sometimes, you just never know, which makes each project somewhat of a blank slate. It’s my way of living on the edge, professionally speaking.

Why healthcare IT is important to you and me
Pressure and uncertainty aside, I enjoy what I do. Healthcare IT is an important industry that touches everyone because we are all patients – most if not all of us have been in a hospital and gone to the doctor’s office. Two major pieces of legislation to come out of the Obama administration that impacts all of us is the American Recovery and Reinvestment Act (ARRA) of 2009 and the Patient Protection and Affordable Care Act, also known as Obamacare or the Affordable Care Act (ACA), of 2010. Within ARRA is the HITECH Act, which essentially contains a number of incentive programs for the adoption of healthcare IT, especially electronic health records (EHRs) and health information exchange. ACA includes provisions that are more easily achieved through the adoption of healthcare IT, which is by design.

My company's back East, and I'm out West. I work at home, which enables me to wear such things as vegan leather pants at my office.

My company’s back East, and I’m out West. I work at home, which enables me to wear such things as vegan leather pants at my office.

I have seen the shift in both my primary care physician’s office and my kids’ pediatrician’s office from paper records to electronic records. Our pediatricians carry around their tablets and enjoy pulling up apps with their stylus pens. Gone are the shelves upon shelves of paper records in file folders. It is disruptive technology, for sure. EHRs were originally developed as a documentation tool so physicians could properly bill for the services they rendered in the traditional fee-for-service, or fee for volume, reimbursement world. Today, we are asking EHRs to document care, aggregate relevant patient information, and deliver the right information to the right clinician at the right time in order to improve the quality of care, clinical outcomes, and patient safety in a more streamlined, cost-effective manner. (We are also trying to shift to a pay-for-quality reimbursement model.) There are naysayers who want to eliminate EHRs and all healthcare IT because they are expensive, disrupt clinician workflow, create more work, and don’t do what they claim they will do. Privacy watchdogs warn of greater risk of data breaches. The technology has to continue to be re-engineered and vendors have to develop robust, reliable, and user-friendly technology (not just sell a bunch of software licenses that lock healthcare providers into long contracts with bad technology that clinicians don’t want to adopt). And policy has to continue to be refined so as to protect patient information.

A plum-colored sweater gets a boost with a Missoni scarf and bold Pam Hiran necklace (Anthropologie).

A plum-colored sweater gets a boost with a Missoni scarf and bold Pam Hiran necklace (Anthropologie).

We are getting there. It’s a painful growing process. Legislation was put into place to speed the inevitable. The healthcare industry is woefully behind, if you look at how the banking and financial services and retail industries have embraced technology. Consumers will demand it in healthcare. They are already demanding to communicate with their healthcare providers across various channels of their choice and wanting to interact in a way that is more convenient for them. According to the Pew Internet Project, 45 percent of American adults have smartphones. According to an industry survey, 53 percent of clinicians use smartphones and 47 percent use tablets in their healthcare work environment. Medical schools are incorporating healthcare IT into their curriculum. So, really, it’s only a matter of time before we achieve the same state of IT adoption that we enjoy in other industries. And it’s only a matter of time before you can be in another part of the country far from home, end up unconscious in the emergency room, and the physician who is treating you can pull up your EHR, see what medications you’re taking, what allergies you have, and what other health conditions you have, and therefore know what medications he or she can or cannot give you based on that critical information. That’s why I take pride in what I write. This is important stuff. Admittedly, some topics are more engaging than others. Vendor neutral archive, anyone? But my job is to make the topic engaging. My job is to entice healthcare executives, managers, and clinicians to read what I write. Whether writing fiction or nonfiction, a short story or chapter in a novel, or a blog or case study or white paper, I have one goal: To find the narrative and tell the story in a clear, concise, and engaging way.

I work at my home office, but I still dress up as a way to be disciplined and to take myself seriously while working.

I work at my home office, but I still dress up as a way to be disciplined and to take myself seriously while working.

Cocktail party topics
In my research, I learn so many things. For example, RAND Health reported that approximately 133 million Americans had a least one chronic illness in 2005, which is astounding to me. According to the Center for Disease Control and Prevention, every year, chronic disease, which includes cancer, diabetes, heart disease, and stroke, causes 70 percent of deaths in the U.S. and comprises approximately 75 percent of medical care spend. Our healthcare costs comprised 17.9 percent of our Gross Domestic Product (GDP) in 2012, and it’s expected to climb to 18.4 percent of GDP in 2017. And yet, up to 80 percent of chronic diseases can be prevented – mostly with lifestyle changes. The solution is both simple yet exceedingly difficult.Here are more interesting data. Did you know that persons aged 65 years or older numbered 39.6 million in 2009, which is 12.9 percent of the U.S. population or one in every eight Americans? By 2030, the number will grow to approximately 72.1 million older persons, or 19 percent of the population. The proportion of the global population over the age of 60 is projected to double from approximately 11 percent to 22 percent – from 605 million to 2 billion – between 2000 and 2050, according to the World Health Organization. Imagine the implications on our societies and economies to have countries with inverted pyramid populations?

Fun accessories complement the sequined birds.

Fun accessories complement the sequined birds.

In the U.S. we haven’t yet figured out how we are going to build a sustainable healthcare delivery system that will allow us to “age in place,” or grow old at home and not in an institutional setting. We have to look to other models in other countries. In Hong Kong, for example, instead of dispersing more funds to care for dependent citizens, the government is adding incentives to the same allocation of money if the patients’ functionality – which is the operative word – improves. We need to identify and support necessary enabling technologies to ensure a person’s maximum functionality so he or she can live productively within the community. Evidence exists that enabling an older person to stay at home saves money. Global aging, therefore, should be approached as both an opportunity for business and for improving the quality of life, rather than just a challenge or a burden, advocates argue. Now that’s exciting stuff to me, especially as I grow older.Writing about these challenges and paradigm shifts and potential technological solutions and visionary policies is an intellectual exercise for my brain. I’m learning so much; you could even call me a SME (subject matter expert), which is what I call my interviewees, in a number of topics. I have also had the opportunity to hone my presentation skills in webinars and before groups of healthcare professionals. Would I rather be writing novels and blogging? No doubt. But I’ve become a more thoughtful and careful writer and I have a better eye as an editor of my own writing through my industry writing through the years. I just need to clone me thrice to get everything done – something healthcare IT unfortunately can’t do. For that, we would have to turn to science fiction….

Have fun mixing black and white graphics. Throw in Carmela Rose vintage Lucite earrings, clear chunky bracelet etched with fun words from Anthropologie, MoMA 3D ring made of plastic (NYC), ruffled booties, skinny patent belt, and glossy red book bag from the Fickle Bag (Berkeley, CA).

Have fun mixing black and white graphics. Throw in Carmela Rose vintage Lucite earrings, clear chunky bracelet etched with fun words from Anthropologie, MoMA 3D ring made of plastic (NYC), ruffled booties, skinny patent belt, and glossy red book bag from the Fickle Bag (Berkeley, CA).